FAQ
How Do I Book?
To book a session, please visit our Booking Page and complete the contact form with your preferred date, location, and type of session, such as portraits, graduation, or events. Once your request is submitted, we will confirm availability and discuss the details of your shoot. After everything is finalized, you will receive a contract and invoice. A deposit is required to secure your date, with the remaining balance due on or before final delivery.
USEFUL LINK:
https://linktr.ee/shotbyebucks
Do You require a deposit to book a session?
Yes, we require a non-refundable deposit to confirm your booking. The deposit amount varies depending on the session type, but typically it’s 50% of the total session fee.
What Payment methods do you accept?
We accept various payment methods for your convenience, including credit/debit cards (Visa, MasterCard, American Express), Venmo, Apple Pay, Zelle, and bank transfers for easy, flexible payments. Please let us know if you need any assistance with your payment method!
What happens if I need to reschedule?
We understand that life happens! If you need to reschedule, please let us know at least 48 hours before the session. We will work with you to find a new date that fits your schedule, depending on availability. A rescheduling fee may apply in certain circumstances.
What is your cancellation policy?
We understand that sometimes plans change, but we do ask for advance notice if you need to cancel. Our cancellation policy is as follows:
Cancellations made at least 72 hours in advance: You can cancel or reschedule your session without any additional fees. Your deposit will be applied to a future session if rescheduled within 6 months.
Cancellations made less than 72 hours in advance: Unfortunately, the deposit is non-refundable. If you need to reschedule, a new deposit may be required.
No-shows or cancellations on the day of the session: If you do not show up for your session or cancel on the day of, the full session fee will be charged.
If you need to cancel, please let us know as soon as possible so we can accommodate other clients. We're happy to work with you to reschedule your session, subject to availability.
Do you help with posing during the session?
Absolutely! One of the key aspects of our photography is making you feel comfortable and natural in front of the camera. During your session, we will guide you through poses and prompts to help you look your best.
How will I receive my final photos?
Once your photos are ready, we will send you an online gallery where you can view, download, and share your images.
Delivery Time: You can expect to receive your final edited photos within 1 weeks after your session.
Do I get the RAW (unedited) photos from my session?
We do not provide RAW or unedited photos as part of our standard package. The RAW files are the original, unprocessed images directly from the camera, and they do not reflect the final look and feel of your session.
We strongly encourage you to experience the photos in their final, edited form for the best representation of your memories.